Our return and exchange policy is designed to ensure customer satisfaction. While we do not accept returns, we offer exchanges within 14 days of the purchase date. To qualify for an exchange, the item must remain in its original condition and packaging, with all tags and labels intact. To initiate the exchange process, please contact us. Please note that customers are responsible for any associated shipping costs with the exchange.
For items in blister packaging, a 15% restocking fee will apply upon opening. Valid invoices may be required for returns or exchanges.
Exchanges for Defective or Damaged Items
We only replace items that are defective or damaged. If you need to exchange such an item, please send an email to coquitlam@uniway.ca
Warranty Information
Physical damage or modification voids all warranty.
Return Address
To return your online order product, mail it to:
Uniway Computer LTD
#2-2773 Barnet highway
Coquitlam, BC V3B 1C2
Shipping Costs and Refunds
Customers are responsible for their own return shipping costs, and these costs are non-refundable. If a refund is issued, the return shipping cost will be deducted. The time for the exchanged product to reach you may vary based on your location.
For items exceeding $75 in value, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.
